What is User Scenario?
A user scenario is a narrative that describes a specific situation or context in which a user interacts with a product or service. It helps in understanding the user’s goals, motivations, and challenges in a given situation, and is often used to test how well a product meets those needs.
Example of a User Scenario: A user named Alex needs to book a flight using a travel app. Alex is in a hurry and needs to find the best flight options within a few minutes. The scenario describes how Alex navigates through the app, filters flight options, selects a flight, and completes the booking process.
User scenarios are valuable in evaluating the product’s usability in real-world situations, helping designers refine the user experience.