What is User Flow?
User flow refers to the path a user takes through an application or website to complete a specific task or goal. It involves mapping out the sequence of steps a user goes through, from entry to completion of the task.
Components of a User Flow:
- Entry Point: Where the user begins their journey, such as a homepage or a landing page.
- Decision Points: Moments where the user makes choices, like selecting a product or clicking on a call-to-action button.
- Exit Point: The final step where the user completes their goal, such as making a purchase or submitting a form.
User flows are essential for understanding and optimizing the user’s journey, ensuring that each step is intuitive and leads to the desired outcome efficiently.